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Rick Windon

Al Lexow - Partner at Torus Partners,LLC

Rick Windon is a founding partner at Torus Partners, a consulting firm assisting professional service organizations in realizing strategic growth initiatives. Rick has responsibility for the strategic alignment of the firm to market demands, inclusive of growth strategies and brand valuations.

Previous to the formation of Torus Partners, Rick focused on transformation leadership with a variety of global, national, and regional technology organizations. He is an accomplished technology leader with uniquely broad expertise, including: organizational change leadership, managed services expertise, services leadership, large deal pursuit leadership, sales leadership, vendor management, P&L ownership, and executive level consulting and advisory services.

Rick offers an inherently collaborative approach and maintains a deep understanding of service offerings, competitive positioning, and first-hand knowledge of the manner in which IT solutions are designed, built, implemented and consumed.

 

Led acquisition/merger of two national professional staffing firms. Transformed sales teams to Strategic Selling, improving profitability by 10% in the first year, grew the Managed Services portfolio to 80% of the business in 3 years

 

  • Led successful P&Ls ranging from $45M to $1B, including: Sales, Delivery, HR and Recruiting, implementing new sales and delivery methodologies.

  • As an officer of the company, led a turnaround and sale of a $1B public IT services/products firm, significantly increasing transactional business to managed services prior to the sale notably increasing the PE market valuation

  • Established offshore capabilities and associated engagements in Costa Rica, Canada and India.

  • With one of the world’s largest 5 IT service providers, transformed numerous staffing arrangements to long-term annuity-based engagements, improving revenue, profit margins and decreasing cost of sales

  • Gained industry recognized process certifications for major US client engagements

  • Created new service lines and market entry points for services such as Retail as a Service (RaaS) which was recognized by Gartner as a market leader.

  • Led organizational change management for India/US-based IT firm, transforming the sales and delivery models and introduced new, high-value service lines

  • Built and maintained business relationships with industry advisors, outsourcing deal brokers, national and global service providers, and C-level enterprise leaders

  • Created and led Strategic Deal teams with several IT organizations, reducing time-to-revenue and increasing average deal term/size by 50% over the previous year baselines

  • Created solution scenarios and implemented onshore, nearshore and offshore delivery models/teams supporting various IT and BPO solution sets

 

MS – Technology Management, 1997, University of Maryland, College Park, Maryland

BA – Business Management, 1992, National-Louis University, Evanston, Illinois

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